Terms of Service

Last updated: October 29, 2026

By using Indi, you agree to these terms. Please read them carefully.

What Indi is

Indi is a daily wellness app. You log how you slept and how you feel, what you ate and what you took, and Indi reads those together and tells you in plain English what it is noticing. You can also add lab results, a DNA raw-data file, and wearable data, none of which are required.

Not medical advice

Indi is for educational and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Indi does not diagnose, treat, cure, or prevent any disease or condition. Always seek the advice of your physician or other qualified health provider with any questions about a medical condition. Never disregard professional medical advice or delay seeking it because of something you read in Indi.

Eligibility

• You must be at least 18 years old.
• You must use Indi for your own personal use, not on behalf of someone else.
• You agree to provide accurate information; insights are only as useful as the data you enter.

Your account

• You log in with Google. You're responsible for keeping your Google account secure.
• You're responsible for the data you upload, genetic reports, bloodwork, photos, etc.
• You may delete your account at any time by emailing sarah@int-wellness.com.

Acceptable use

• Don't upload anyone else's medical or genetic data without their permission.
• Don't attempt to reverse-engineer, scrape, or interfere with the service.
• Don't use Indi for any unlawful purpose.

Subscriptions, trials and billing

• Free trial. New accounts get a 14-day free trial. A payment card is required to start it. You will not be charged during the trial.
• What happens when the trial ends. Unless you cancel before the trial ends, your card is charged for the plan you chose, $29 per month or $290 per year, and your subscription renews automatically at the end of each billing period until you cancel. We email you before the trial ends.
• Cancelling. You can cancel at any time from Manage Subscription inside the app, or by emailing us. Cancelling stops future charges. You keep access until the end of the period you already paid for.
• Refunds. Charges are not refunded for partial periods. If something went wrong, for example you were charged after cancelling or could not access the app, email us and we will make it right.
• Price changes. If we change the price of your plan, we will email you at least 30 days before it takes effect, and you can cancel before the new price applies.
• Payments are processed by Stripe. We never see or store your full card number.
• Existing early users. Accounts on our original access list keep free access unless we tell them otherwise in writing.

Availability

Indi is a small, actively developed product. Features may change and the service may occasionally be unavailable. We back up your data, but you should not treat Indi as the only copy of anything important.

AI-generated content

Insights, recommendations, and forecasts are generated by AI (Anthropic's Claude). They are based on patterns and general clinical knowledge, not your specific medical history. AI can make mistakes, miss nuances, or surface information that doesn't apply to your situation. Always use your own judgment and consult a qualified provider before acting on any recommendation.

Limitation of liability

To the maximum extent permitted by law, Indi and its operator are not liable for any indirect, incidental, or consequential damages arising out of your use of the app, including but not limited to health outcomes, missed diagnoses, or decisions made based on app content. You use Indi at your own risk.

Privacy

Your data is handled per our Privacy Policy.

Changes to these terms

We may update these terms as the product evolves. Continued use after an update means you accept the new terms. We will email you about any material change.

Contact

Questions or billing issues: sarah@int-wellness.com. Replies reach a real person.

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